Dear Providers,

In response to the government shutdown and current cut to SNAP Nutrition, we wanted to share some established resources. Please share the following information with all your families and staff. 

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Free Food Finder 
Residents can find nearby food sites and meal programs through the City’s Free Food Finder.
Flyers and Postcards are available in more than 10 languages to help spread the word. 

Read the SNAP Benefits Change blog to stay up to date with the latest information.  

Resources available to all Philadelphians - Many city departments and local partners continue to provide essential services to residents affected by the shutdown: 

1. Philadelphia Water Department: assistance programs for water bills and service continuity.

   • Emergency Hotline: (215) 685-6300 

   • General Inquiries: (215) 685-6300

2. Department of Revenue: Payment plans and hardship assistance.

   • Taxes Inquires: (215) 686-6600  

   • Water bills: (215) 685-6300

3. Department of Human Services (DHS): Support for children, youth, and families in need. 

   • General Inquiries: (215) 683-4347  

4. Department of Behavioral Health and Intellectual Disabilities Services (DBHIDS):

   • Behavioral health and recovery supports.

     • Emergency suicide or mental health crisis line: 988 or (215) 685-6440

     • Intellectual Disability Services (supports and services for all ages): (215) 685-5900

     • Mental health and addiction services, with or without insurance (CBH Member Services): (888) -545-2600 

     • General DBHIDS information (nonemergency administrative services): (215) 685-5400

5. PECO and PGW: Utility assistance and payment arrangements. 

   • PECO Emergency: 1-800-841-4141 

   • PECO Customer Service: 1-800-494-4000

   • PGW Emergency Hotline: (215) 235-1212 

   • PGW Customer Service: (215) 235-1000

6. Office of Community Empowerment and Opportunity (CEO): Financial empowerment, benefits access, and housing stability programs.

   • General Inquires: (215) 685-3600 

7. Neighborhood Community Action Centers (NCACs): In-person help connecting residents to resources and benefits. 

   •  Visit the website to contact your nearest NCACs